USAF Kluges Efficiency Practices: The Air Force merged pieces of several civilian efficiency programs to develop its own, called “Smart Operations 21.” Officials say the program is based on both Lean and Six Sigma business process improvement tools, which were designed in the private sector to increase value for customers, save time and money, and reduce waste. Maj. Gen. Kevin Sullivan, commander of Ogden Air Logistics Center, Hill AFB, Utah, says the ALCs have used this process for years, now it has a name.
The Air Force wants to “own and run” more of its air bases, Air Force Chief of Staff Gen. Kenneth S. Wilsbach said Nov. 6, in what could be a major potential revamp the military’s joint base program. Speaking at the Airlift/Tanker Association’s 2026 Symposium, Wilsbach said he and the…