USAF Kluges Efficiency Practices: The Air Force merged pieces of several civilian efficiency programs to develop its own, called “Smart Operations 21.” Officials say the program is based on both Lean and Six Sigma business process improvement tools, which were designed in the private sector to increase value for customers, save time and money, and reduce waste. Maj. Gen. Kevin Sullivan, commander of Ogden Air Logistics Center, Hill AFB, Utah, says the ALCs have used this process for years, now it has a name.
The Air Force plans to have its new Integrated Capabilities Command stood up by the end of 2024, Chief of Staff Gen. David W. Allvin said May 2, offering new details of one of the signature reforms announced by the service earlier this year. Allvin said around 500-800 Airmen will…