USAF Kluges Efficiency Practices: The Air Force merged pieces of several civilian efficiency programs to develop its own, called “Smart Operations 21.” Officials say the program is based on both Lean and Six Sigma business process improvement tools, which were designed in the private sector to increase value for customers, save time and money, and reduce waste. Maj. Gen. Kevin Sullivan, commander of Ogden Air Logistics Center, Hill AFB, Utah, says the ALCs have used this process for years, now it has a name.
The U.S. sent Air Force F-16s over central Syria in a show of force following the Dec. 13 killing of two U.S. Army Soldiers and one American civilian interpreter by a gunman linked to the Islamic State group.
