USAF Kluges Efficiency Practices

Jan. 11, 2006

Audio of this article is brought to you by the Air & Space Forces Association, honoring and supporting our Airmen, Guardians, and their families. Find out more at afa.org

USAF Kluges Efficiency Practices: The Air Force merged pieces of several civilian efficiency programs to develop its own, called “Smart Operations 21.” Officials say the program is based on both Lean and Six Sigma business process improvement tools, which were designed in the private sector to increase value for customers, save time and money, and reduce waste. Maj. Gen. Kevin Sullivan, commander of Ogden Air Logistics Center, Hill AFB, Utah, says the ALCs have used this process for years, now it has a name.

Audio of this article is brought to you by the Air & Space Forces Association, honoring and supporting our Airmen, Guardians, and their families. Find out more at afa.org

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