The Air Reserve Personnel Center wants to change the dynamics of how reservists conduct their personnel administrative actions—changing from nearly all done face-to-face to mostly online transactions. ARPC currently finds that 85 percent of personnel actions are handled in-person, with 10 percent conducted online. It wants to reverse that. First, however, it must expand its new virtual Web portal, which officials say is maturing in capability as successive phases go online. Right now, reservists can correct their duty history and points or sign up for Tricare Reserve Select, among other capabilities.
Air Force Basic Military Training leaders say changes implemented as part of BMT 2.0 are generating positive results so far—especially when it comes to creating “airminded” new Airmen.
